The National Consumer Commission (NCC) is the primary regulator of consumer-business interaction in South Africa, and was created by government under the auspices of the Department of Trade and Industry (DTI), to ensure economic welfare of consumers. Consumers play a vital role in the growth of the economy and thus contribute to the national fiscus and the development of the country.

Latest News

Media Advisory Industrial Action

Please be advised that the National Consumer Commission’s (“NCC”) call centre is not operational due to an industrial action.Consumers are urged to lodge their complaints using this email address: Complaints@thencc.org.za.

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NCC notes with concern attempted bribery of its officials by suppliers

The National Consumer Commission (NCC) notes with concern attempts of bribery by certain suppliers in the textile industry who do not want to comply with the Consumer Protection Act (CPA).

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Office Closure

Please be advised that the National Consumer Commission (“NCC”) will close its offices at 11h00 am on Tuesday 24 December 2019 for Christmas holiday. Normal operating hours will resume on Monday 6 January 2020.

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