ADR AGENTS

The NCC has concurrent jurisdiction with other regulators such as the Provincial Protection Authorities (listed below), National Regulator for Compulsory Specifications (NRCS)Independent Communications Authority of South Africa (ICASA)National Credit Regulator (NCR)Council for Medical Aid Schemes (CMS)Financial Sector Conduct Authority (FSCA),  National Energy Regulator of South Africa (NERSA)Credit OmbudsmanCouncil for Debt Collectors (CDC) as well as Accredited Alternative Dispute Resolution Agents such as the Consumer Goods and Services Ombud scheme (CGSO)Motor Industry Ombud scheme of South Africa (MIOSA), all of which collectively forms a voluntary association, namely, the Consumer Protection Forum (CPF).

Province

Contact Person

Contact Number

Email

1. Gauteng

Mr. Fati Manamela

011 355 8000 /011 355 8012

fati.manamela@gauteng.gov.za

2. North West

Mr. Edwin letsogo

018 387 7946

eletsogo@nwpg.gov.za

3. Mpumalanga

Mr. Judas Msiza

013 369 0295

jjmsiza@mpg.gov.za

4. Northern Cape

Mr. Prince Olivier

053 831 5562

polivier@ncpg.gov.za

5. Western Cape

Ms. Ashley Searle

021 483 9147/

ashley.searle@westerncape.gov.za

6. Eastern Cape

Ms. Charnette Ferreira

078 007 8959/

0860 007 255

charnette.ferreira@dedea.gov.za/

consumer.protector@dedea.gov.za

7. Limpopo

Mr. Rolivhuwa Nelwamondo

015 293 8551

nelwamondor@ledet.gov.za

8. KwaZulu-Natal

Mr. Tshepiso Selepe

082 374 6660 /

083 561 1699

(Call & WhatsApp)

tshepiso.selepe@kznedtea.gov.za/ consumer.complaints@kznedtea.gov.za

9. Free State

Mr. Timothy Radikeledi

051 400 9611

radikelt@detea.fs.gov.za