News
News
Please be advised that the National Consumer Commission’s (NCC) offices will be closed on Monday, 20 March 2023. We will be back in the office on Wednesday, 22 March 2023. Consumers who wish to...
The National Consumer Commission is urging all persons in possession of GIZZU 300Wh and 500Wh Portable Power Stations to immediately stop use and return these to the point of purchase. The...
As the world celebrates World Consumer Rights Day (WCRD) on Wednesday, March 15; in South Africa, both the Deputy Minister for Trade Industry and Competition (dtic), Ms Nomalungelo Gina and...
The National Consumer Commission (NCC) says the rate of non-compliance related to goods imported into the Republic remains a concern. Data from quarter three (October and December 2022) indicate...
Please be advised that the National Consumer Commission (NCC) will close for the December holidays at 11h00, on 22 December 2022 and reopen on 04 January 2023. Consumers who wish to lodge...
The National Consumer Commission (NCC) reminds suppliers of goods and services that they have an obligation to uphold the Consumer Protection Act No.68 of 2008 (CPA). As suppliers try to entice...
The National Consumer Commission (NCC) welcomes the decision by the National Consumer Tribunal (NCT) confirming that ACS Pre-Owned dealership has contravened section 55 (2) (a) to (c) and Section...
The National Consumer Commission (NCC) welcomes the decision handed down by the High Court, Gauteng Division confirming that Platinum Wheels contravened the provisions of the Consumer Protection...
The National Consumer Commission (NCC) in collaboration with the SARS (Customs Special Operations) continue to interject imported Clothing, Textile, Footwear and Leather (CTFL)...
The National Consumer Commission (NCC) is receiving complaints from consumers alleging that they have been swindled of their money by the promoters of Obelisk. The complainants...
The National Consumer Commission would like to warn consumers in Gauteng and Western Cape Provinces to exercise caution before buying tickets for the Dinosaur Expo World. The...
The National Consumer Commission (NCC) launched guidelines to help simplify compliance with the Consumer Protection Act (CPA) by importers of Clothing, Textile, Footwear, and Leather goods (CTFL...
The National Consumer Commission (NCC) will be engaging importers of Clothing, Textile, Footwear, and Leather (CTFL) in the Western Cape on Thursday, 08 September 2022 from 10h00-13h00. The...
The National Consumer Commission is urging all persons in possession of Purity Essential Baby Powder to immediately discontinue use and return the product to the point of purchase. Acting...
The National Consumer Commission (NCC) urges consumers who are in possession of Mercedes-Benz ML, GL, (model series 164) and R-Class (model series 251) to stop driving these vehicles and contact...
The National Consumer Commission (NCC) welcomes the decision handed down by the National Consumer Tribunal (NCT), confirming that Mikes Motors contravened the provisions of the Consumer Protection...
The Acting National Consumer Commissioner Ms Thezi Mabuza urges consumers in possession of Knorr-Cup-a-Soup Lite Beef and Vegetable to discontinue use of the product and return it to the point of...
The National Consumer Commission (NCC) urges consumers in possession of certain Dark and Lovely Precise Diamond Straight and Shine relaxer 125 ml tub (with batch numbers below) to immediately...
The National Consumer Commission (NCC) is urging consumers in possession of certain McCain sliced beans and Spar Stir Fry products to return them to the point of purchase. The supplier informed...
As the World Celebrates Consumer Rights today, South Africa celebrated this day by launching another consumer Tribunal in Kwa-Zulu Natal. Announcing the Tribunal members, Acting Justice Isaac...
The National Consumer Commission (NCC) urges consumers in possession of Similac Alimentum 400G infant formula to immediately discontinue use of the product and return it to the point of sale for a...
The National Consumer Commission (NCC) has launched an investigation into the conduct of Grandisync CC, the supplier of Howe Instant Noodles based in Uitenhage in...
The National Consumer Commission (NCC) has launched an investigation into the conduct of Elgin Fruit Juice (PTY) LTD, the supplier of 100% Apple Juice Concentrate.
Consumers are urged to return certain 100% apple juice products under the Liquifruit And Ceres brands
The Acting National Consumer Commissioner Ms Thezi Mabuza urges consumers who bought Applertiser products to immediately return them to the retailers following a recall by Coca-Cola Beverages...
The Consumer Protection Act (CPA) was enacted in order to: Promote and protect the economic interests of consumers; improve access to, and the quality of information that is necessary so that...
The decision by the National Consumer Tribunal (NCT) comfirming that Cape Town Boats (PTY) Ltd contravened the provisions of the Consumer Protection Act (CPA) and Regulation 9, is a reminder to...
The National Consumer Commission (NCC) sends a strong message to suppliers not to inflate prices of essential items listed under Consumer and Customer Protection and National Disaster Management...
The National Consumer Commission (NCC) sends a strong message to suppliers not to inflate prices of essential items listed under Consumer and Customer Protection and National Disaster Management...
The Deputy Minister of Trade, Industry and Competition, Ms Nomalungelo Gina reminded students from the University of Cape Town-Faculty of Law that they need to take interest in consumer rights...
The National Consumer Commission (NCC) in collaboration with the SARS (Customs Special Operations) continue to interject imports that are in contravention of the Consumer Protection Act (CPA)....
This report is based on research which explored the experiences and challenges faced by consumers during the period of lockdown in South Africa. It unpacks ways in which consumers’ rights to...
The National Consumer Commission (NCC) is the primary regulator of consumer-business interaction in South Africa, and was established to ensure economic welfare of consumers....
The National Consumer Tribunal (NCT) fined Up Money (PTY) Ltd an administrative fine of One Million Rands (R1M) for conducting a pyramid scheme, subsequently, contravening Section 43 (2) of the...
Deputy minister Gina reminds consumer protection bodies of their mandate
The National Consumer Commission (NCC) in partnership with the Free State Department of Economic, Small Business Development and Environmental Affairs (DESTEA), National Regulator for Compulsory...
Acting Commissioner interview with Newzroom Afrika, please click on the link below.
https://www.youtube.com/watch?v=XZZmM3tEnPU
The National Consumer Commission (NCC) has launched an investigation into allegations of price gouging relating to garlic and ginger. This follows an outcry by consumers carried in the media...
In terms of the settlement agreement entered into between the National Consumer Commission (NCC) and Ford Motor Company South Africa (Ford), which was made an order by the National Consumer...
The National Consumer Commission successfully blocks Up Money from rescinding court orders.
If you receive an email from Megan Botha claiming to be from the National Consumer Commission, please do not open that email and rather delete immediately. The NCC does not have an employee by the...
In the past two weeks, joint efforts by the National Consumer Commission (NCC), the National Prosecuting Authority’s Johannesburg office of the Asset Forfeiture Unit (AFU) and the Financial...
Please be advised that the National Consumer Commission’s (“NCCâ€) call centre is not operational due to an industrial action.Consumers are urged to lodge their complaints using this email...
The National Consumer Commission (NCC) notes with concern attempts of bribery by certain suppliers in the textile industry who do not want to comply with the Consumer Protection Act (CPA).
Please be advised that the National Consumer Commission (“NCCâ€) will close its offices at 13h00 today (Thursday 09 April 2020) for Easter holidays. Normal operating hours will resume on...
The National Consumer Commission (‘NCC’) has entered into a settlement agreement with the Ford Motor Company of Southern Africa (FMCSA) slapping the company with an administrative fine of R35M...
The National Consumer Commission (NCC) has filed documents against Gerlou Motors at the National Consumer Tribunal today 15 October 2019.
The National Consumer Commission, (NCC) is pleased to announce the appointment of Ms Phetho Ntaba as the Media Liaison Officer with effect from 01 October 2019.
The National Consumer Commission (NCC) wishes to announce the departure of Mr Trevor
Please be advised that the National Consumer Commission (NCC) will close its offices at 1PM on Thursday 30 May 2019.
Consumers are alerted to a voluntary safety recall of four specific batches of Powerstart Mageu by Coca-Cola South Africa.
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National Consumer Commission to order recall of potentially harmful Energy Drink
Consumers are alerted to a voluntary safety recall of three cosmetic products by Claire’s Stores
Keynote address by Commissioner Ebrahim Mohamed at the occasion of the Discussion Roundtable on the State of Consumer Protection in South Africa held at Elangeni Hotel, 63 Snell Parade, North...
Durban, 12 March 2019: The National Consumer Commission (NCC) in partnership with the KwaZulu-Natal Department of Economic Development, Tourism and Environmental Affairs
Statement read by Commissioner Ebrahim Mohamed
Message by Commissioner Ebrahim Mohamed at the occassion of the Safe Paraffin Appliance Campaign held at Kwadukuza, Kwazulu-Natal, on 26 November 2018
Consumer vigilance is one of the forms of ensuring compliance with the consumer protection laws. It isalso a way to test if the consumer protection laws are adequate. To encourage more consumer...
organisations including the Department of Home Affairs’ Immigration Branch and the Companies and Intellectual Property Rights Commission (CIPC),
The National Consumer Commissions (NCC) says it is working on a strategy to deal with allegations of illicit [fake]
Pretoria: The Government, led by the Departments of Health (DoH), (DAFF), Trade and Industry (the dti) and the National Consumer Commission (NCC) and the National...
NCC to study ICASA
Consumer Interest Seminar
The National Consumer Commission (NCC) will together with the South African Police Services (SAPS) and other consumer protection organisations, descend on second-hand motor dealers located in...
The National Consumer Commission (NCC) says it will host a second round of timeshare public hearings in Gauteng because consumers in the province have expressed considerable interest for an...
National Consumer Commissioner Ebrahim has welcomed the tribunal judgment against Western Motors CC, a second hand motor dealer who was found to have contravened several sections of the Consumer...
The National Consumer Commission (NCC) will be hosting public hearings in Kimberley and Bloemfontein next week to hear oral testimonies from aggrieved consumers of holiday club products and...
The National Consumer Commission (NCC) wishes to inform all affected consumers, stakeholders and interested persons, that the final round of vacation ownership public hearings for the Gauteng...
The National Consumer Commission (NCC) says it will be hosting public hearings in Port Elizabeth this week, as part of its national inquiry into the vacation ownership “timeshare†industry....
The National Consumer Commission (NCC) says during public hearings held in Mafikeng this week a woman consumer, who is an upstanding member of her community, revealed that she remained silent...
The National Consumer Commission (NCC) will be hosting public hearings in Mahikeng next week, as part of its public inquiry into the vacation ownership “timeshare†industry.
The National Consumer Commission (NCC) says it will be hosting public hearings in Durban this week, as part of its public inquiry into the vacation ownership “timeshare†industry.
The National Consumer Commission (NCC) is calling on Western Cape based consumers who are having challenges with the vacation ownership "timeshare" industry to participate in its public inquiry....
The National Consumer Commission (NCC) will on Monday 3 July 2017 commence with public hearings in Pretoria as part of its public inquiry into the vacation ownership "timeshare" industry. The NCC...
Members of the media are invited to a media briefing where consumer Commissioner Ebrahim Mohamed will officially launch an inquiry into the timeshare / vacation ownership industry, introduce the...
The National Consumer Commission says it has been made aware of the Ford Fiesta ST global vehicle recall, but is yet to receive an official recall notice.
The National Consumer Commission has partnered with the National Credit Regulator to commemorate World Consumer Rights Day under the theme Consumer Rights in the Digital Age.
The National Consumer Commission says that it has instituted an investigation into the activities of Ford Motor Company Southern Africa and its dealerships, for alleged prohibited conduct.
Members of the media are invited to a media briefing where the National Consumer Commission will pronounce on the way forward with regards to the Ford Kuga utility vehicle. President and CEO of...
The National Consumer Tribunal (NCT) in partnership with the National Consumer Commission (NCC) and the National Credit Regulator (NCR) will host a consumer protection conference under the theme:
A working committee consisting of consumer protection role players who participated in the consumer protection conference will be set up...